ClickCease Delivery Management Software | Improve Your Delivery Logistics

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Delivery Management

Digitally manage every step of the delivery process, including subcontractors

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Electronic Proof of Delivery
Sub-Contractor Management

Streamline your delivery process

Microlise delivery management software removes unnecessary administration while creating and digitally storing all important proof of delivery documents safely and securely. Never lose important paperwork again and maximise delivery accuracy.

The flexible workflows will take your drivers through a simple step by step process to capture specific information about a delivery, without scope for variation, to ensure order compliance. This enables you to remove inefficiency and variability from your operation and provides your drivers with all the information needed to do their job effectively. Manage delivery and collection processes by providing a simple way of tracking activity, managing tasks and communicating with drivers.

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Reduce admin & paperwork

Go paperless and record all delivery progress and details digitally in real time.

Simplify management of exceptions

Capture exceptions with photos to simplify follow-up and issue resolution.

Manage itineraries in real-time

Manage driver workloads effectively to meet demand and maintain service quality.

Ensure total delivery visibility

Track and record every delivery, even when using temporary third-party drivers.

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Simple installation & set-up

SmartPOD, available on Google Play, gets third parties set up and productive fast.

Manage drivers effectively

Manage third-party drivers with full visibility, just like your own team.

Eliminate lost deliveries and reduce paperwork, admin time and customer complaints

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Electronic Proof of Delivery

  • Drivers receive full delivery details for clear visibility.

  • Log damaged items with images, quantity changes, and non-delivery reasons.

  • Capture a signature or photo of the delivery location.

  • Access detailed reports to analyse delivery performance.

See our Electronic Proof of Delivery product

Sub-Contractor Management

  • Microlise offers flexible Android and iOS options to give contractors full delivery visibility.

  • The subcontractor app includes trip details, timings, GPS tracking, live updates, and navigation links.

  • Manage third-party deliveries with ease, capturing images and signatures within the system.

  • Subcontractors can log damaged items with images, quantity changes, and non-delivery reasons.

See our Sub-Contractor Management product
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Learn More

Download our product brochure

Discover more about how Microlise solutions empower fleet operators to reduce costs, improve safety, efficiency and compliance, and support stronger driver performance and customer experience.

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Boost your delivery processes with Microlise

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Frequently asked questions

Delivery management is the process of planning, executing, and overseeing the movement of goods from a supplier or distribution point to the end customer. It involves coordinating drivers, vehicles, routes, and delivery schedules to ensure timely, accurate, and cost-effective fulfilment. Key elements include route optimisation, real-time tracking, customer communication, proof of delivery, and exception handling. Effective delivery management improves operational efficiency, reduces costs, and enhances customer satisfaction by ensuring deliveries are completed as promised. It’s especially important in industries with high delivery volumes or tight time windows, such as retail, logistics, and field services. Modern systems often use digital tools and mobile apps to automate and streamline the entire process.

Delivery management is crucial for ensuring that goods reach customers accurately, on time, and in optimal condition. It directly impacts customer satisfaction, brand reputation, and operational efficiency. Poor delivery practices can lead to delays, errors, and increased costs. A strong delivery management system allows businesses to track deliveries in real time, optimise routes, and respond quickly to issues. It also provides visibility across the supply chain, helping companies meet service-level agreements and maintain competitive advantage.

An effective delivery management system should offer route optimisation, real-time tracking, proof of delivery, automated dispatch, and exception handling. It should support communication with drivers and customers, integrate with other systems (like order management and inventory), and offer reporting tools for performance analysis. Mobile app support for drivers and digital proof capture (signatures, photos) are also essential. Together, these features help streamline operations, reduce errors, and improve the overall delivery experience.

Delivery management systems are used by businesses that rely on the transportation of goods, including logistics providers, retailers, manufacturers, wholesalers, and field service companies. They are also used by third-party delivery services and subcontractors working on behalf of other organisations. Whether managing a small local fleet or a large-scale delivery network, these systems help ensure that deliveries are efficient, traceable, and aligned with customer expectations.

Delivery management software improves efficiency by automating key tasks like route planning, job allocation, and driver communication. It reduces manual errors, shortens delivery times, and optimises vehicle use. Real-time tracking and digital proof of delivery eliminate paperwork and speed up reporting. With better visibility and control over the delivery process, businesses can make quicker decisions, reduce fuel and labour costs, and deliver a smoother experience for both drivers and customers.

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