Cameras can be an invaluable source of information, providing a single version of the truth and quickly identifying who was at fault in order to deliver a timely resolution to any claim. They can be especially useful in cases where a seemingly small bump causes an inordinate amount of damage and liability needs to be…
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As a sales account manager, Richard’s job is to be a single, knowledgeable point of contact for customers as they implement, upgrade and make the most of the Microlise technology installed in their fleet. A veteran of the transport and telematics industry Richard understands what’s important to transport operators and new to the team, he…
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Transport for London (TfL) has released initial Euro VI HGV direct vision star ratings, as part of unveiling a draft of its proposed Direct Vision Standard, also known as DVS. In doing so, TfL highlighted that technology will have a key role to play in ensuring safety for road users. DVS categorises HGVs based on…
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As Head of Public Affairs for the UK’s largest trade body dedicated to the road freight industry, Chris Seaton is busy lobbying the Government on a whole range of important transport issues. Find out what’s top of his and the RHA’s agenda in this profile piece where he describes the important work of the industry,…
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A new paper published by the Government Actuary’s Department on Monday (11 September) estimates that the total projected economic benefit from connected and autonomous vehicles will be in excess of £51bn by 2030. The report begins by outlining that technology ‘once viewed as part of science fiction’ exists in various forms, such as adaptive cruise…
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You’ve got to measure it to manage it. That’s as true in road transport as it is in any walk of life. Telematics lets you understand how drivers are performing, but it is up to you and your operation to decide what you do with that information to affect change. So what are the key…
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Alongside the rollout of a new cloud-based customer service management tool, Microlise has also increased the size of its customer service team with the addition of ITIL aligned problem management, tier 3 support and change management. The problem management team’s objective is to identify and address the root cause of incidents to mitigate future problems, Tier…
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Figures reported by The Society of Motor Manufacturers and Traders (SMMT) confirm 11,771 units were registered in the second quarter of 2017, a rise of 6.3% compared to the same period last year. Coupled with registrations in the first quarter, which were up 3.6%, there has been a total of 22,177 HGV registrations, which represents…
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How long have you worked at Microlise? I’ve worked at Microlise for 2 years and 3 months. What is your job title? Senior Business Analyst. Which team do you work in? I work in the Business Analysis Team as part of Product and Marketing. What does your job entail? I work with development teams and…
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First Volvo Cars announce that every Volvo launched after 2019 will have an electric motor; then the French government says it will enact a total ban on petrol and diesel cars by 2040. The British government has quickly followed suit – with the added inclusion of vans. Does this spell the end of the diesel…
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Last night saw the annual Motor Transport Awards take place at Grosvenor House on Park Lane in London, which celebrate innovation and achievement in the industry. Microlise were present in various guises; as guests, a judge, and with two of the team spending the evening working for Transaid, helping to raise money for the charity we…
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The DVSA’s Head of Enforcement Policy, Gordon Macdonald, presented at the Microlise Transport Conference in May giving us all a thorough update on the agency’s progress with Earned Recognition. During the conference, delegates submitted their questions, and whilst Gordon didn’t have an opportunity to answer them all on the day, he has responded in writing…
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